Southern Computer, Inc. is proud to announce the addition of remote backup
Your data is NOT safe. Every day new virus attacks are launched on the
unsuspecting public. With the advent of broadband internet access via
cable and DSL your computer is now vulnerable to intruders 24/7. Every
second your hard drive is closer to failing... it isn't a matter of "if", it is
a matter of "when" it will fail. Thousands of businesses lose millions of
dollars worth of data to fire, power outages, theft, equipment failure, and even
simple operator mistakes.
These potential disasters are not limited to companies.
The same issues affect PC's in your home.
Top of Page
Why use a remote backup
Simply put, your data is one of the most valuable assets in
your company or home. With Southern Computer Remote Backup securing
your data you will have the peace of mind from knowing that when disaster
strikes your data will be safe.
Backups are done on schedule every night. Most businesses donít do
this. For one reason or another they donít keep a regular backup regimen.
Usually itís because the person responsible for doing backups, if there is
one, is too busy doing something else, someone is using the computer when itís
time for a backup or they simply forget. Since remote backups are done with
automated software at night when no one is using the computer backups are
always done on schedule.
All the correct files are backed up. Ordinary backup software is
installed with a list of files to be backed up. This set of files usually
represents the state of the system when the software was installed and often
misses critical files. Further, it fails to backup files that are added later.
Compounding this problem, very few businesses take the time to reset their
backup software regularly to include those new files. Remote backup solves
problems with a sophisticated system that constantly reevaluates your system
adding files to the backup as needed.
Redundant copies of files are stored using a sophisticated version
control system unavailable in any other backup software of any kind. This is
much too important to overlook. The general definition of proper backups
requires redundancy, that is one must keep multiple copies of the same files
at different points in their development, called versions. As an example, you
should have a different copy of each backed up file for each day of the week,
one for each week of the month, and one for each month of the year. Further,
you should be able to easily restore any of your files up to any given point
in time. Banks do it. Big corporations do it and so should small businesses.
Backups are encrypted for complete security. Would you want someone to
be able to slip one of your backup tapes into a pocket and take it from your
premises? It happens all the time. Tape back ups are not generally encrypted
so anyone can read them and gain access to your client database, billing
records, payroll, tax information and everything else on your computer. Our
remote backup system encrypts all data for compete security. Nobody, not even,
our employees can read your data, only you.
Finally and most importantly, backups are immediately sent off site and
stored safely away from the computer, and the business. This is where almost
every business makes its biggest mistake. Even if you do everything else
perfectly, your backups are of little use if your building burns or if you're
unable to physically recover your tapes from the premises. Most small
companies that do backups leave the tapes in the building where they can be
destroyed right along with the computer.
Top of Page
How the service works
Remote Backup runs on all 32-bit Windows operating systems including Windows
95, 98, NT, 2000, ME and XP. It runs in the background, and will not interfere
with other programs you run. Through the simple and intuitive user interface,
you can control which of your files are backed up, and on what schedule.
Remote Backup operates by defining Backup Sets, which are sets of files and
a schedule for backing up those files. You can add new Backup Sets, Delete,
Copy, and Save them. Backup Sets are automatically executed by Remote Backup
according to their schedules.
The remote backup
works basically like regular data backup software, with one important
difference. Instead of sending backups to a tape drive or other media attached
to the computer it is backing up, Remote Backup sends the backup over the
Internet, regular telephone lines or network connections to another computer
safely offsite. It does this (usually) at night while your computers aren't
Itís completely automatic. In fact, you may even forget itís working. Most
businesses put their lives on the line every night and donít realize it. With
businesses depending more and more on the data stored in their computers, proper
backups are becoming much more critical.
Southern Computer Remote Backup accomplishes several essential steps that
are often overlooked or done improperly by other backup software - especially in
the regular non-automated backup systems.
Backups are done on schedule, reliably. Most businesses donít do this. For one
reason or another, they donít keep a regular backup regimen. Usually itís
because the person responsible for doing backups (if there is one) is too busy
doing something else, or someone is using the computer when itís time for a
backup, or they simply forget. Since Remote Backups are done with automated
software usually at night, when nobody is using the computer, backups are always
done on schedule.
The correct files are backed up. Ordinary backup software is often installed
with a list of files to be backed up. This set of files usually represents the
state of the system when the software was installed, and often misses critical
files. Further, it often fails to back up files that get added later.
Compounding this problem, VERY few businesses take the trouble to reset their
backup software regularly to include new files.
Southern Computer Remote Backup solves this problem by constantly
reevaluating your computer system, adding files to the backup as needed.
Multiple copies of files are stored using a sophisticated version control system
unavailable in most other backup software of any kind. This is much too
important to overlook.
The general definition of "proper" backups requires redundancy. One must keep
multiple copies of the same files at different points in their development,
called versions. As an example, you should have a different copy of each
backed-up file for each backup session. Further, you should be able to easily
restore any of your files up to any given point in time. Banks do it, big
corporations do it, and so should small businesses. Only Southern Computer
Remote Backup has such an easy to use version control system.
Backups are encrypted for complete security. Would you want someone to be able
to slip one of your backup tapes into a pocket and take it to your competitor?
It happens all the time. Tape backups are not generally encrypted, so anyone can
read them and gain access to your client database, billing records, payroll, tax
info, and everything else on your computer.
Southern Computer Remote Backup encrypts its backups for complete
security so nobody, not even us can read your files. Finally and most
importantly - Backups are immediately sent offsite and stored safely away from
your computer and your business. This is where almost every business makes its
biggest mistake. Even if you do everything else perfectly, your backups are of
little use if your building burns, or you are unable to physically recover your
tapes from the premises. Most small companies who do backups leave the tapes in
the building with the computer, where they can be destroyed right along with the
Of course, you can see that this would be a problem in a fire or flood or an
earthquake. But it's also useful in emergencies where businesses are forced to
evacuate their offices quickly. Even businesses that do backups and have good,
undamaged tapes have to shut down. Many go out of business simply because they
don't have access to their data.
Southern Computer Remote Backup solves this problem by automatically storing
this valuable data at more than one site. So, a business can be back up and
running with new computers and their latest data no matter what catastrophe
Top of Page
Monthly Storage Volume (Compressed)
|2GB to 5GB
These prices are for one computer (including mapped network
drives). An additional client license ($10/month/computer) is required if you have
additional computers to back up.
If you have the technical expertise to install/configure the
backup yourself there is no additional setup charge. If you would prefer
Southern Computer to install/configure the software at your site the fee is
$50/hour. Telephone setup assistance is billed at $25/hour. Most
installations require about 1 hour to complete.
How much data and how often you backup is totally up to you.
The monthly storage volume is based on the amount of data transferred AFTER
compression and encryption each month. See the chart below for typical
||Typical Compression Ratio
Top of Page
Q. Why would I need a Remote Backup
Unfortunately, most small businesses do not perform a backup even if they
have a tape drive. Often people think they may be executing a backup correctly,
but when they absolutely need a critical file they find out that their tapes are
corrupted and useless. Virtually none take their tapes off-site. Doing so would
mean waiting for the backup to finish, which could take hours, and then they
have to carry it with them back and forth to the office. A home-office? Who is
going to get up and go out to just to bring their backup off-site? Remote Backup
Service does the backup with no excuses, gets the data safely off-site in case
of disaster, and eliminates the possibility of media failures making backups
Q. Won't you have access to my
No! Your files are securely encrypted before they leave your office. Only
you have the password. We cannot access your data. Our encryption software is so
good that the U.S. Government prohibits us from exporting our software. It's an
important fact that if you lose your "key", we cannot restore the data. There is
no way for us, or anyone else to unlock your files.
Q. Do I have to install a special
No! Our system uses any kind of existing data, fax, modem and phone lines.
Q. Can you backup my network?
Yes! Our system is fully Windows v3.1, Windows NT, OS/2, Windows for
Workgroups v3.1 and Novell 2.0a or higher compatible.
Q. What do I need as far as hardware
Any IBM clone 486 or higher with 8mb of RAM and using Windows 95/98 or
NT(SP3) and a 14.4 modem or higher
Q. Do I have to leave my computer on
Yes. In order for the scheduled backup to launch the system must be running.
You can however turn off the monitor. The position of Southern Computer is
that computers should be left on all the time anyway. Be sure to inquire
how Southern Computer can protect your system from intrusion while online.
Q. Do I have control over what files
are backed up?
Yes. You have complete control over which files are backed up. You will see
during installation that we have made some suggestions as to which files to
include and exclude. These are designed to backup the most important files, and
eliminate programs and system files. This will reduce the time spent connected
to our server and save you money.
Q. Can I change the scheduled days
and times backups are done?
Yes. Our server is available 24hrs. per day, 7 days per week. You can
schedule backup any time to work around your operations schedule.
Q. Can I manually start a backup
Yes. Your software comes with utilities to run a backup any time. Say for
example you are about to make a change to your hardware one afternoon and would
like to backup your system first.
Q. Should I do a complete backup
We suggest doing a master backup of all drives periodically. If you already
have a backup system we recommend using it instead of the client software to do
this. Always take this backup off-site! You can send Southern Computer the tapes
and we will store them for you free if you are a subscriber.
Q. How long does Southern Computer
store my data?
Southern Computer stores and logs your data for a full year. At least a full
month is always online for instant access. Beyond that we utilize a standard
Grandfather/Father/Son backup strategy. Technically speaking, we back up
your data daily (stored for one week), once a week we create a weekly
archive (stored for one month), and once a month we create a monthly archive
(stored for one year). Southern Computer stores these backups at a secure
Q. Can I restore a single or selected
files instead of a whole backup?
Yes. Any single file can be retrieved from any backup set
Q. What is the reason for not backing
up program files?
Program files nowadays are becoming rather large. It is a common backup
philosophy to backup data and save program files. Normally, program files come
with installation CD's or floppies. That is the standard method of recovery for
program files. What should be backed up however, are ini, cfg and other such
site specific files generated by an installation. In the this category what may
also be backed up are upgrade files (NOT an upgraded program) or patches.
Top of Page